Category Archives: Cause Marketing 101

Cause Marketing vs. Sponsorship – What’s the Difference?

I’m really excited to have Jocelyne Daw guest post on my blog today. In addition to being a wonderful author who’s written two of my favorite books on cause marketing, Cause Marketing for Nonprofits and Breakthrough Nonprofit Branding (with Carol Cone), Jocelyne has been a great mentor to me and other cause marketers.

In her post today, Jocelyne makes an important distinction between cause marketing and sponsorship. Too often, we lump everything cause and company related into cause marketing. But if cause marketing doesn’t stand for something, it won’t mean anything. Thanks to Jocelyne for standing tall today for all cause marketers!

~~~

Recently I presented at the AFP Toronto congress, a national gathering of nonprofit professionals, on cause marketing trends and best practices.   It’s always a great group. I deem a presentation successful if the attendees are engaged and ask lots of questions.  At this session I was not to be disappointed.  One question that popped up and generated a great deal of good discussion was “What is the difference between sponsorship and cause marketing?”.

This is an important question that I have been asked regularly during my presentations.  So I wasn’t surprised when it became part of a Twitter conversation between two cause-marketing experts (and friends of mine) – Joe Waters and Steve Drake.

In my perspective, the difference between the two is simple.  It’s in the tactics and the benefits of each execution.

Let’s look at cause marketing

Let me start with my definition of cause marketing.  This sets the stage for differentiating between these two growing forms of corporate community involvement – methods that go beyond traditional corporate philanthropic donations.

I define cause marketing as a mutually beneficial business and nonprofit partnership that sees a company put the power of its brand and marketing behind the cause to generate profits for both. In cause marketing, the company uses the cause as the focus of its marketing tactics. Think the traditional 4 P’s of marketing: product, price, promotion and place.  Product ties to cause.  Price includes a donation or percentage to the cause.  Promotion focuses on the cause connection.  Place reaches consumers in an untraditional way and place with cause messages often supported by in-store point of purchase advertising.

The company’s expectation is that it will directly earn profits from the affiliation. The cause tie helps the product and company to stand out in the crowded marketplace.  It demonstrates an alignment with the company and customers’ values. Research proves that if price and quality are equal, the cause differentiator will (in more cases than not) result in a sale.

Sponsorship on the other hand…

Sponsorship sees companies providing financial contribution to a nonprofit event or program.  In return, the nonprofit uses its marketing and communications tools to promote a company’s involvement and support of the cause.   The tools could include featuring the company’s logo on a poster, t-shirt, brochure or other nonprofit marketing and communications material.   In the end, it’s really just another marketing and promotional tool for the company.  Similar to the way TV advertising or social media is used to reach a distinct target audience.

Profits, on the other hand for the nonprofit are less ambiguous.  They receive a payment – in the form of a non-tax receipted contribution.  It is essentially an advertising expense paid in a commercial exchange for a corporate recognition tied to the cause.  Benefits for the company come in the form of reaching a target audience in a unique way and creating community goodwill.  Neither is seen as a competitive advantage that will guarantee a sale.  Generating corporate profits are less direct than in the case of cause marketing.

The difference is clear, but can still be blurry

While my definition clearly differentiates between the two business-cause partnerships, there are occasionally blurry lines.  Take Komen Race for the Cure® and Yoplait’s involvement.

Yoplait has been the main sponsor of the race for a number of years.  Komen promotes their support through the organization’s various race marketing and communication vehicles.  Yoplait’s logo can be seen on the Komen Race for the Cure® t-shirt.  It is featured on the poster and as in the picture the on-site race banners.  However, during the month of October, Yoplait parallels its race support with a cause marketing in-store promotion – “Save Lids, Save Lives.”  People see both.  Some call their support “sponsorship”.  Others call it “cause marketing”.  In fact, it’s a smart use of both that leverages Yoplait’s cause involvement in the breast cancer movement.  By doing so, it turns the entire involvement into something that is bigger than the sum of individual parts.

In the end, both cause marketing and sponsorship are commercial, mutually beneficial relationships between companies and causes.  We know both are growing.  When done right, they provide powerful shared value and reflect shared values.

(Re)Defining Cause Marketing

Want to learn more about cause marketing? Do these things right now:

  1. Sign up for my bi-monthly newsletter (top right of this page).
  2. Buy my book, Cause Marketing for Dummies, and get some great free stuff.
  3. Invite me to speak at your next event!
  4. Learn more by reading my latest post: The Difference Between Transactional, Transformative Cause Marketing.

Last January I wrote a post on What is Cause Marketing? that got a lot of great feedback. Over the past year I’ve gone back to that post many time and reread the comments again and thought about how I was defining cause marketing.

I felt I had the first part right.

Cause marketing is a partnership between a nonprofit and a for-profit for mutual profit

What I thought needed redefining was just what it encompassed. In last year’s post I wrote that cause marketing involved three types of programs: point-of-sale, percentage-of-sale and licensing.

This year, I’m much more open to including most activities between a company and a cause. They include:

Point-of-sale. When a cashier either solicits a shopper for a donation (active cause marketing) or signage is prominently displayed at the register to encourage the shopper to make a gift (passive cause marketing) that’s point-of-sale. Unless you’re completely new to my blog, you know that POS, in the form of pinups, is my bread-and-butter program. But if you are new here’s a primer.

Purchase or action triggered donation. When a consumer buys a product or service (like a latte at Starbucks on World Aids Day) a donation (5 cents) is made to a cause (Product Red) that’s a purchase-triggered donation (I think this is a better describer of what happens when a shopper buys a cause product than the “percentage-of-sale” tag I used last year). Sometimes instead of a purchase, a donation is made when the consumer performs some type of action. For example, Macy’s donated a dollar the Make-a-Wish Foundation for every letter to Santa dropped into their special letter boxes at Macy’s stores.

Licensing. This is when a company pays a fee to use a nonprofit’s brand on its product. Licensing may include a certification process by the nonprofit before the company is allowed to use the logo. A longstanding licensing pact is Arthritis Foundation’s Ease of Use Commendation for the Advil Caplets Easy Open Arthritis Cap. Cause marketing licensing is practiced by the only the biggest causes (e. g. Komen for the Cure, American Heart Association) and is not a tactic for your average or local cause.

Message Promotion. This is when a business puts its resources to work to promote a cause-focused message. David Hessekiel at Cause Marketing Forum has a lot of great examples in his Halo Award Archive.

Employee Engagement. This is when a company leverages its workforce for social good. I think of Home Depot’s Partnership with KaBOOM! to build 1000 Playgrounds in 1000 Days, which involved nearly 100,000 Home Depot volunteers.

Digital Programs. The web, social media and especially location-based services will dramatically impact cause marketing and change the way we execute the above tactics. To leave this out is to leave out the future of cause marketing and how cause and companies will partner in the years to come.

I still don’t think the “marketing of causes” or sponsorship are cause marketing. (Jocelyn Daw told me recently that while sponsorship is when the cause puts its resources to work for the company, cause marketing is when the company goes to work for the cause. I like that!) But there are some interesting and creative ways to integrate cause marketing with sponsorship.

Nor is cause marketing cause branding or corporate social responsibility, although it is a subset of the two.

Finally, cause marketing is not philanthropy. While it has philanthropic aspirations and goals, it’s better described as marketing, and, in some ways, a business.

Those are my thoughts on cause marketing for January 2011. What are yours?

[Update 1/21/11: In the comments be sure to check out Jocelyn Daw's comments on how to distinguish traditional marketing from cause marketing. She makes it quite clear. Also, she outlines the 4 P's of cause marketing: Partner, Purpose, Passion & Profits.]

8 Cause Marketing Survival Rules for a Zombie World

I love zombie films.

I can’t get enough of them, especially this time of year when the shadows from the leafless trees take on ominous shapes. Yikes!

While you may not share my enthusiasm for the semi-dead, you might agree with this: most of us are surrounded by these mute, will-less, dumb, sometimes evil brutes everyday.

Our zombies are the people and situations we face daily that must be avoided at all cost if we are to be successful cause marketers.

It’s scary stuff. Fortunately, there’s help thanks to my extensive zombie cinematic background and training.

One of my favorite zombie movies is Zombieland, which has an extensive list of rules for survival, which are articulated by the main character of the film Columbus.

Eight of these rules are critical to your cause marketing survival. Ignore them at your own peril.

1. Cardio. The calorically-challenged don’t do well with zombies because they can’t outrun them. Your cause marketing program will also meet a terrible end if you’re not prepared to go the distance and persevere year after year. Cause marketing success doesn’t happen overnight. It requires endurance. Don’t let your program fall prey to the zombies just because it wasn’t up to the challenge of going long.

2. Double Tap. What a waste to die at the hands of a zombie just because you were lazy and didn’t shoot them twice. Just like it would be a waste to give up on your cause marketing program after the first try because a company said no, or because the first campaign had mixed or poor results. Get used to companies turning you down and expect some programs to fail. Like W. C. Fields said: Try, and if you fail, try again. Then quit. No sense being a fool about it. But try again! Don’t give into the zombies that want you to quit after one try.

3. Kill with Efficiency. Why fumble with reloading a gun when a nice, heavy toilet cover is handy? Don’t focus on the preferred or cool way to get the job done. Focus on executing. Everyone wants to do online cause marketing, location-based smartphone promotions, national programs and trendy partnerships with cool retailers like Apple and The Gap. But what’s at hand is easy to execute pinup and percentage-of-sale programs with local retailers. They’re not sexy, but they get the job done (raising money, increasing awareness), which is just what zombies hate.

4. Beware of Bathrooms. Confining yourself to a small space in a, well, compromising position is not the best way to fend off a zombie. A nonprofit putting 100% of their time into cause marketing is like sticking yourself in a bathroom. It’s small, limiting and doesn’t get you anywhere. Cause marketing is a niche fundraising and marketing strategy that is best practiced by nonprofits that are eager to take their brand and fundraising in a new direction. But getting caught up in cause marketing and forgetting your bread and butter programs is letting your zombie get the best of you.

5. Get a Kickass Partner. Loners just don’t last very long in zombie films. Sigh. Doing cause marketing by yourself can be equally short-lived. I have my kickass partner in Joanna MacDonald. Thankfully, I also have Holt, Jessica and Ashley. We all complement each other really well and we have each other’s backs. We’re a kickass team and zombies hate that.

6. Check the Back Seat. It happens all the time in zombie movies: someone gets killed in their car because they didn’t check the back seat. Stupid way to go. To make sure you don’t meet the same end, check your back seat for these nasty surprises.

  • A 40-slide PowerPoint that no one wants to see.
  • A bureaucrat from your office or board that will spend a whole meeting with a company blathering about your nonprofit’s mission and not saying a word about the marketing opportunity for both partners.
  • A sell sheet with levels that forces you squeeze a prospect into a category instead of coming up with a custom plan that works for both of you.

7. Opportunity knocks. We learn in the film that opportunities in life just don’t fall into our hands. You still have to get off your butt and open the door! That’s how I feel about Halloween and even zombie events for fundraising and cause marketing. They are great opportunities if cause marketers will only open the door! The zombies on the other side are there to help you!

8. God Bless Rednecks. Because they have all the guns and ammo you need kill zombies! While other types of fundraising–like major gifts–are blue-blooded, cause marketing is red-blooded because the money comes from regular people like you and me. A few coins in a canister. A buck at the register. Supporters of cause marketing are the nameless masses behind all those pinups and cause products that raise millions for good causes every year.

I don’t know who they are–they’re certainly not rednecks–but God bless them. In this zombie world of ours, they are the ultimate kickass partner.

This post today is dedicated to my friend and kickass partner John Haydon, the founder of InboundZombie!

Related Posts Plugin for WordPress, Blogger...