Category Archives: Cause Marketing & Social Media

Why I Don’t Follow Your Nonprofit or You on Twitter

I have a lover affair with Twitter. But it has too end. So sorry, Twitter. I give you way too much time and attention. I have a business to build and can’t give you more time than you deserve.

Of course, Twitter isn’t the real problem. It’s not where I hang out that’s the issue. It’s all the people I meet there with their yummy conversations, insights and links.

I’ve learned a ton on Twitter, and I get most of my blog post ideas from Twitter too. But sometimes I feel like I’m looking through the dictionary for just the right word when what I really need is a thesaurus. In short, I think I’m using Twitter the wrong way.

The first step in my rehabilitation was to do something Chris Brogan did back in September: I unfollowed everyone on Twitter.

I have to admit I felt liberated as I unfollowed people. But then I felt anxious, and only felt better as I added people back. Phew.

I had a criteria in mind as I hit that follow button.

  • I followed friends.
  • I followed people that were leaders in cause marketing and social media.
  • I followed people that I communicate with via direct message.
  • I followed people that tweet awesome stuff – even if we never talk.
  • I followed people that tweet a lot.
  • I followed people that showed up in my “Mentions” column on Tweetdeck
  • I followed people whose tweets I “favorite” for later reading.

I didn’t follow back people that

  • I felt obligated to follow. Yep, few of them still left.
  • I followed in another way – on Facebook, LinkedIn, RSS – that is a better way to communicate with them.
  • Weren’t people. I try not to follow brand handles…or anyone with an animal for an avatar. If the best picture of you is your cat, I already know too much about you.
  • Didn’t tweet a lot.The last factor has always been an important one for me. If you don’t tweet a lot you won’t show up in my stream and I won’t think to further investigate your tweets. I’ve noticed that the first thing I look at in someone’s Twitter profile is how many tweets they have.

You might be asking why I don’t use Twitter lists more. I never have. It doesn’t seem to make sense. You’re either following someone or you’re not. They either have the goods you want or they don’t. I don’t need another list to scroll through or to ignore because I don’t want to appear impolite.

I did create a couple more keyword columns to monitor topics of interest. I’ve always had columns for “cause marketing”, “#causemarketing”, and, since I started writing QR Codes for Dummies, “qr codes”. I also added “nonprofit mobile”, and for this week “#12ntc” and “innogive” so I can follow the Nonprofit Technology Conference in San Francisco.

The hazard of the latter two columns is I’m finding some great new Twitter followers. I’m trying to tread carefully.

One thing my experiment had in common with Brogan’s was the surprising reaction some people had to being unfollowed. It made me laugh!

 

 

I even got a few emails from people asking if I was “Ok.”

Yeah, I’m okay. Now scram. I’m busy….Um, but tweet me later, OK?

Why Every Cause Marketer Should Buy Facebook Marketing for Dummies

I’m really proud of my buddy, John Haydon. He just published his first book, Facebook Marketing for Dummies. I can’t think of a person more capable of writing this title for Wiley Publishing than John. He has incredible knowledge of Facebook marketing.

I’m lucky because I don’t need this book as much you do. I have John. He and I have been friends since we met on Twitter in 2008. If I have a question about Facebook, I just call him.

Now you can too by buying this helpful book, which shares all the things John would tell me about Facebook marketing (minus all the swear words and talk about how skinny and hairy he is compared to how fat and bald I am).

Combined with John’s amazing blog, the book gives you one stop shopping for Facebook marketing advice. And all for sixteen bucks!

From a cause marketing perspective, this book is an important addition to the tool chest. Facebook is by far the most dominant social media platform for cause marketing. In a post I wrote for ForMomentum.com for Valentine’s Day, which will be live today or tomorrow, two of the three programs I featured were Facebook like promotions.

But as we’re all learning from John, successful cause marketing on Facebook is more than just getting likes. He’ll show you how to travel the long road to Facebook success: engagement.

Besides being a super guy, something I wish all of you could experience for yourself because I’ve never had more fun or laughed so hard or learned so much than when I’m hanging with John, he’s truly the Facebook Guy.

Now, if that’s not enough to get you to buy Facebook Marketing for Dummies, how about seeing a bare chested John in a frilly apron?

 

IKEA Saves the Children When Facebook Fans Invite Friends to Shop

This is my featured post in Mediapost: Causes. Subscribe to its weekly newsletter and learn from some of the best thought leaders in the cause world! 

One of the more successful digital tactics for cause marketing are Facebook “Likes” promotions. When you “Like” the nonprofit’s page or the company’s page – or both, depending on the promotion – the company makes an in-kind or cash donation to the nonprofit.

A good recent example of Facebook cause marketing was the Kraft Fight Hunger Facebook page for Feeding America during November. “Liking” the page triggered one meal donation, and more donations were earned as fans answered football and food-related trivia questions through the 2 Minute Trivia Drill Game.

The program generated a whopping 25 million meals for Feeding American food banks across the country.

An added benefit of Facebook Like promotions is the boost in fan count on both partners’ pages as friends and family ask others to “like” the page.

This coming weekend, home products giant IKEA is betting that Facebook cause marketing will fill its stores.

On January 14th, IKEA is hosting a Bring Your Own Friends (BYOF) event with deals and giveaways and is rewarding Facebook fans that invite their friends with a donation to Save the Children.

There are two things we can learn from this program.

First, it takes Facebook cause marketing to a new level by using Facebook “likes” to help drive what really matters to a retailer: in-store foot traffic. This may become standard practice for brands. As I reported back in September, changes to Facebook are making “likes” and fans second to engagement.

Nonprofits and cause marketers should expect brands to experiment with new metrics for Facebook cause marketing, including testing its potential for driving traffic to stores.

Second, this promotion puts the cause marketing at just the right place – after the self-serving main offer of savings and giveaways, which is what really motivates shoppers. The donation to Save the Children is a secondary benefit, and the charity gets the money whether the invitee shows up or not.

IKEA’s shopping event for charity is better than most retailers’ programs.

Despite all the talk of their success, I’m not a fan of the “shopping days” Macy’s, Bloomingdales and other stores market to charities. They’re pyramid schemes with the stores and a few big charities at the top making all the money.

The IKEA Facebook Like promotion is sound marketing, great digital cause marketing and good philanthropy.

I like it.

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