Category Archives: Cause Tools

Book Review: The Future of Nonprofits

All great advice books have a certain agelessness. While their subject is defined by their time, they share common themes and ancient wisdom. Placed in a different time and place, they could have been written by Aristotle, Plato, Montaigne, Thoreau or by modern authors Dale Carnegie, Stephen Covey or Jim Collins.

A new addition to the library of timeless advice is Randal Moss and David Neff’s The Future of Nonprofits.

This book examines how the future of innovation, internal entrepreneurship, fundraising and social media communications that will radically change nonprofits in five years. They also provide a blueprint for how nonprofits can change and prosper in such a radically new environment.

Here are several key points from the book:

Change is inevitable. Nonprofits not only need to change, but they need to anticipate what that change will be. This requires a whole different worldview for nonprofits, which are generally conservative and backward. The good news is that being a nonprofit that anticipates change doesn’t require a Ghandi-like leader or a Harvard MBA. We all have the ability to reflect on the future and see what’s next. But it requires effort and discipline. Nonprofits need a new mindset and better habits, not a fortune teller.

It’s within this context that the two authors tee-up social media, one of the biggest change agents of recent memory and the focus of their book.

Bottom-line innovation is key. Innovation is important for every industry, including nonprofits. But it shouldn’t be confused with unnovation, a term the authors borrow from Harvard Business Review blogger Umair Haque, to describe innovations that don’t really contribute to the bottom line. While such innovations may be useful to the nonprofit, they don’t drive success and can actually be harmful as they take your attention away from the things that truly matter. But the authors draw an important line even here. Although you may be able to identify an important, bottom-line innovation for your organization, it is only truly innovative if it can be achieved. Good ideas are one thing. Good ideas that can be executed are a different breed.

I often see this with cause marketing in many organizations. While it can represent a key innovation to may nonprofits and has significant financial rewards, there’s no will or drive in the nonprofit to realize its potential and see this innovation achieved. If you think you can, you’re right. If you think you can’t, you’re right too.

Innovation begins with awareness. This section of David and Randal’s book could have been summarized by Thoreau: “Only that day dawns to which we are awake.” Nonprofits must begin by awakening inside and examining themselves first. How is your organization promoting itself? What channels are you using? What are the results (i. e. real innovation)? Only when you can answer these key questions can you truly understand and address competitors. But most nonprofits are insular and unaware. The authors offer a number of great resources in Chapter 5 to break the bubble in which many nonprofits exist and to encourage competitive collaboration.

The Future of Nonprofits is one of those books that will you make you feel better about the direction your nonprofit is headed because it lays out a map to achieve innovation and sustainable change. Reading it, I never despaired that nonprofit were a in a hopeless situation, nor did I feel overwhelmed that David and Randal were proposing too much too fast. What I did feel was that I was reading something that was true, achievable and applicable to any nonprofit.

So many people have so much advice for nonprofits it’s difficult to decide who to listen to. Start with David and Randall as they are looking into a not-so-distant future that you can’t afford to miss. You’ll conclude as I did that this nonprofit advice book is the best you’ve read in a long, long time.

10 Tech Tools for Cause Marketers

Here’s a list of ten tech tools companies and causes can use for cause marketing to raise money and awareness.

1.  Mobile

It’s hard to overstate the impact mobile will have on our lives and on cause marketing in the years ahead. To truly appreciate the explosion of mobile check out The Mobile Revolution. For cause marketing, mobile will require you to resize your thinking about how consumers use and process information. But this will mean more than just having data points. We have to use these devices to tell our stories and build our brands if we are to stay relevant and competitive. [Update 3/24: Here's an interesting mobile infographic published on Mashable.]

2.  Location-Based Services

Foursquare, Facebook Places, Gowalla, SCVNGR, Yelp and others have added a new dimension to marketing by combining location with mobile. The result is a new, interactive way of engaging with consumers that is a natural fit with transactional cause marketing. While current programs are limited to action-triggered donations that reward charities when consumers check-in or perform some other action, the real potential of these platforms is just now unfolding. I’ve written a whole series of posts on location-based cause marketing for you to enjoy.

3. QR Codes

One of the biggest complaints about transactional cause marketing (e.g. point-of-sale, purchase-triggered donations) is that it’s, well, too transactional. Critics contend that consumers make gifts with little regard or knowledge of the cause to which they’re donating. I don’t totally buy this, but if it is true, QR codes could help consumers easily access a variety of stories, facts and information about causes right from their smartphones.

4. Online Cause Marketing

There’s plenty of online cause marketing if you’re talking about online videos and websites that market causes. But for transactional cause marketing, the kind that involves companies and causes raising money and awareness, the area is just developing. If you live in the U. S., check out Beanstalk Giving. If you are a U. K. reader, check out Pennies, which is off to a good start. Also, read about Kachingle, which will soon be making a bigger push to be on nonprofit web sites.

5. Group Buying Sites

Group buying sites like Groupon and Living Social are all the rage, but the best group buying site for cause marketers is the one that allows you to combine commerce with cause and contacts to raise money and awareness. The only one that does this is GoodTwo. Read my full report here.

6. Search Engine Optimization

People find everything online these days. What makes you think they’re not searching Google for information on cause marketing or for details on your latest program? What will they think when they don’t find you? What will they do when they find someone else? It’s important that you can be found easily and quickly on the major search engines. Social media can play a key role.

7. Quora

Consumers are insisting that cause marketing campaigns be more transparent on how much is going where and when. The question and answer site Quora is a great place to boost consumers confidence. In an upcoming campaign we plan to include a QR code on a pinup that will directly link shoppers with mobile devices to a Quora page on the program where they can view FAQ’s about the program and ask their own questions, which along with the answers will be indexed on the major search engines and discovered by others.

8. Facebook Likes

Facebook Likes are the dominant form of social proof on the web. It only makes sense that as cause marketers we need to explore ways to raise money and build awareness with them. The current way to raise money with Facebook Likes is to have a company support a campaign for a cause that rewards “likes” and other types of social action with a donation. However, the real opportunity for Facebook Likes may be on the awareness side of cause marketing. When companies leverage their brands for causes to secure “Likes” they can trigger a tidal wave of awareness that can lead to engagement and support. (Follow the nonprofit Facebook guru!)

9. Mobile Payments

The use of mobile payments for cause marketing is prophesy not practice right now. But the promise of mobile payments could be a watershed moment for cause marketing as commerce and cause intersect with location. It’s exciting stuff. But for now we have to watch and wait.

10. ?????

This last tech tool for cause marketers is your decision. What would you choose? What did I miss?

Better Cause Blogging with Headway Themes

One of the best things I ever did to promote the cause marketing program at my nonprofit is start my blog Selfishgiving.com. It’s something you should do too. Besides, blogging is a great way to learn about cause marketing as you write about it. And thanks to Headway Themes it’s both easy and fun.

When John Haydon rebuilt my blog earlier this year and told me he would be using a Headway Theme, I really didn’t know what to expect. A theme? You mean like what I used to write in high school? John assured me that my blog would still be on a WordPress platform, and I would write and publish my posts the same way as I did before. But he added, “Joe, you’re going to love Headway.”

And John was right. Here’s why.

I could change the look of my blog without knowing any code. Shortly after John finished setting up my blog I got into my tinkering mode and wanted to make all sorts of little changes without calling John every time. It was easy. I jumped on the visual editor and was able to adjust and fix things on my own like the width of my right sidebar and the appearance of my navigation bar. Let me emphasize: I’m not tech savvy. I have trouble figuring out the remotes for my TV. If I figured out the visual editor on Headway just think what you’ll be able to do.

SEO rocks on Headway Themes. Here’s the God’s honest truth. Before I installed Headway Themes on my blog I could NEVER crack the first page of Google for the search term “cause marketing.” After I installed it, there hasn’t been a day that I haven’t been on the first page. And on few days I even cracked the top three. That alone has made Headway a good investment.

You have a problem. They have an answer. Despite being based out of red-state Kansas the team at Headway is even friendly to a r-dropping Massachusetts democrat like me. That’s patience and dedication. I haven’t had many glitches with Headway, but when I do their forums are very helpful, and the principals of the company, Grant and Clay Griffiths, are very responsive.

I’ve written before that there really is no excuse for more people not blogging about cause marketing. Free platforms can be a good start for some, but a premium theme like Headway is easy to edit, comes optimized for SEO and has a friendly and helpful community to help solve any problems. Your blog will stand out and you’ll make faster progress.

They don’t call it Headway for nothing.

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