Category Archives: Causerants

Why Aren’t Cause Marketing Gifts Real Gifts?

Brigid at Actually Giving doesn’t think cause marketing gifts are real gifts. ”Despite what consumers (and the product marketers) would like to believe, these transactions are simply Not Gifts.”

I don’t buy that. There are just as many people that give as sincerely and generously at the register as there are people that give in other ways. Does a giving, caring, charitable person become less so when they’re shopping?

Actually Giving has a few other complaints. One has merit.

A donor can’t choose which charity to support. No one is forcing consumers to support cause marketing programs. It’s a simple yes or no. However, I do understand this can be a little more difficult with percentage-of-sales programs. But remember the donation from a percentage-of-sales program generally comes from the company, not from the consumer, and is usually set at a fixed amount before anything is sold. Sure, there’s the promise that increased sales will offset the company’s donation, but that doesn’t always happen. In short, the company is making the donation not the consumer.

Even if a company does see increased sales, it generally won’t support a cause with OPM (Other People’s Money). Companies know that this isn’t the right thing to do. That’s why they give millions of dollars of their own money away to charities.

Donors don’t get the tax deduction. Good point, Brigid. A good business idea would be to create a card that consumers could carry with them when they shop that would record cause marketing donations for tax deductions.

The world’s problems won’t be solved increased consumerism. No kidding. Fortunately, many cause products are everyday items like sneakers, paper towels and underarm deodorant. Not sure I want to live in a world without that kind of basic consumerism. Why not leverage it for good?

Buying fried chicken won’t help women with breast cancer. The Komen/Kentucky Fried Chicken partnership is a bad example of cause marketing. There are many other good promotions that are making a difference.

Ralph Waldo Emerson set a high standard for his gifts. “The only gift is a portion of thyself. Thou must bleed for me.”

Brigid has a different standard on what a gift is, and it doesn’t include the gifts people make when they support a charity at the register.

I try not to tell people what qualifies as a gift. That’s up to them and, ultimately, I’m just happy they gave. I simply say thanks.

**Thanks to Heidi Massey for inspiring me to write this post!

Komen’s Cause Marketing Program Isn’t “Finger-Lickin’ Good”

I want to love Komen’s new cause marketing partnership with Kentucky Fried Chicken, Buckets for the Cure. I really do.

  • The partnership is a cause marketer’s dream with 5,000 stores participating. Cause marketing programs work best with lots of locations and lots of foot traffic. KFC has both.
  • 50 cents of every bucket ordered by restaurant operators (interesting how the donation isn’t triggered by customers buying buckets but by operators ordering them) during the promotion period (now through May 30th) will go to Komen.
  • Komen is guaranteed a cool million. But KFC is hoping to raise over $8 million, the largest single donation to a breast cancer cause.
  • The program also has lots of extras too, like pink buckets you can’t miss and lids with calls to action to get involved.

Bear with me while I collect myself…heading toward the light…too beautiful, too wonderful…. ZZZAAAPPPP!

That’s Scotty Henderson prodding me back to reality with his eye-opening post on Buckets for the Cure.

Sigh. It was lovely while it lasted. But, alas, Buckets for the Cure is a horrible promotion full of cause dissonance that strips it of charity and authenticity.

The Komen/KFC debacle is a warning to all cause marketers that money should never cloud our values, our goals or our common sense. As Scotty points out, the conflict between the fight against breast cancer that Komen champions and the fat-infested food that KFC sells is simply irreconcilable.

It’s like Deadliest Catch sponsoring Sea World or Smith & Wesson funding a rifle range at Columbine High School.

With 2400 calories and 160 grams of fat, a bucket of extra crispy KFC should include the wig you’ll need for cancer treatments after eating this crap for years.

Perhaps I’m being too harsh on KFC. After all, they do offer a grilled version of their chicken bucket that has fewer calories.

Chicken shit.

The same week as the Buckets for a Cure began, KFC rolled out the Double Down. Bacon and cheese wrapped in two fried chicken breasts. 540 calories, 32 grams of fat and 1,380 milligrams of sodium.

Come on, KFC, are you really saying you care about the well being of women with this beast? Not true, retorts the Colonel. The target demo for the Double Down is men! So we should feel better knowing that the Double Down is a widow maker?

Perched on my soapbox, let me conclude.

Why did Komen do it? For the money, of course, which will never be enough to educate women and others on the perils of fat-farms like KFC. Komen knew they would ruffle a few feathers with this promotion, but soon all will be quiet in the hen house.

This is America where money can justify any crime, wash away any guilt, sanitize any reputation and rationalize any bad idea.

As a cause marketer who loves to win and close deals, I understand why Komen wanted to work with KFC. The lure of seven-figures. The promotion. It’s intoxicating. You talk yourself into it. Would I have advocated a similar partnership within my organization? Maybe. But thankfully my colleagues and superiors have better judgement than I do. Komen, at least in this instance, has been blinded by its ambitions.

It’s a story as old as humankind. It’s when fool is most consumed by success that a fox steals in to the hen house.

Minus the Mighty Bat of Cause Marketing, “Run to Home Base” is Stranded on First

Massachusetts General Hospital and the Red Sox Foundation are doing a great thing: they’ve teamed up to put on a road race to help soldiers returning from Iraq and Afghanistan with combat stress disorders and/or traumatic brain injury.

But this isn’t just any road race. The finish line of this 9K is one of the most hallowed places after the Tombs of the Unknown (at least for a New Englander): home plate at Fenway Park.

This event will be a huge success, flawlessly executed (Dave McGillvray is the race director. He organizes another little run in town called the Boston Marathon.), be a ton of fun and raise lots of money (runners have to raise a minimum of $1,000 to participate).

But it’s missing one glaring thing: yep, you guessed it, cause marketing.

There’s a section on the Run for Home Base web site on becoming a corporate sponsor of the run. But really, could you find an event with better bones for a cause marketing pitch than this one?

  • Last time I checked it was still popular to wave the flag. And what better way for a company to share its patriotic values than supporting the mentally scarred troops that are fighting to protect us.
  • The event involves Boston’s beloved home town team and a hallowed shrine, Fenway Park.
  • Mass General is one of the greatest hospitals on the planet. If we’re judged by the company we keep, you couldn’t do better than hanging out with MGH.

So where are the cause marketing partnerships for Run to Home Base? I’m not sure, but this is what they’re missing out on.

Money. A simple point-of-sale or percentage-of-sale program with a retailer–like the one we just finished with Ocean State Job Lots–could bring in hundreds of thousand of additional dollars to support the cause.

Promotion. A popular run like this will probably sellout early anyway, but it’s still a first year event and the recruitment of top fundraisers might have benefited from some in-store promotion. Pinups are a great way to promote a run, walk or ride. Our surveys for Halloween Town show that year after year many attendees learned about the event from a pinup they bought at iParty stores.

Education. This may be the real lost opportunity. Regardless of whether shoppers buy a pinup or sign-up for the race, in-store visibility of the Home Base Program increases the chances that someone who either needs its services or knows someone who does, will get the information he or she needs.

Virtual Success. A growing area of focus for run, walk, ride fundraisers is recruiting people who can’t run, walk or ride the event but still want to participate beyond just making a donation. Cause marketing is a great way to recruit and activate these participants. Not to mention the crossover with location-based social media that could further enhance a program or inaugurate a “retail race.”

Professional Sports Team Foundations & Cause Marketing

A good question I often get about cause marketing is that when dealing with the nonprofits arms of professional sports teams can causes expect to benefit from a sports team’s many corporate sponsors.

Don’t count on it.

In my experience, the sports teams won’t go for it. (This might explain why Run to Home Base organizers don’t have any cause marketing partners, or any corporate sponsors for that matter, despite having some easy targets in the Red Sox outfield.)

The reason is probably simple: sports teams don’t want nonprofits mucking up their lucrative corporate deals. Although I’ve argued–to deaf ears up to this point–that asking an existing corporate sponsor of the team to do a cause marketing program is something that’s totally different from a corporate sponsorship.

No interference. Selling a cause marketing package doesn’t interfere with the corporate sponsorship because it doesn’t supplant any existing benefits from the team. Cause marketing has different assets, benefits and outcomes.

Cause marketing offers something unique. I’m not a sports marketing expert but its seems like team sponsorships, among others things, deliver great visibility for a corporate sponsor. And while consumers undoubtedly feel positively about a company’s connection with a team like the Boston Celtics, sports sponsorships don’t build the social capital cause marketing does. Again, cause marketing doesn’t threaten a team’s pact with a company. And it just might deepen a company’s relationship with a sports team. That’s what cause marketing does.

Cause marketing taps a separate pool of money. A company purchases a sports sponsorship with their checkbook, but cause marketing is executed at the register and ultimately comes from the generosity of customers. The company just handles the money. Moreover, cause marketing can only be executed in support of a cause, not for personal profit. In short, it’s not like the sports team could have used cause marketing to underwrite a company sponsorship of the jumbotron.

The Run for Home Base will almost certainly be a winner for those struggling with combat stress disorder. The event has lots of good hitters to ensure its success. But organizers have left a star hitter, cause marketing, sitting on the bench. And for that no will know how many more runs could have been scored for U. S. soldiers.