Category Archives: Causerants

Why Cause Marketing is the Borg

"Resistance is futile."

The battleground is Europe, but it really could be anywhere in the world.

Governments are out of money, and museums, historical sites and cultural institutions are turning to the private sector and to consumers to keep their doors open and visitors moving through the turnstiles.

  • Shiny electric cars sit outside one Rome museum after a business paid $110,000 for a sponsorship.
  • The Louvre in Paris is exploring licensing its name to a line of elegant watches.
  • In Spain an art museum is saving money on electricity by promoting its electric company partners.

Everyone talks about the growing reliance on corporate partnerships, but it’s only the beginning of the commerce and consumerism nonprofits will have to adopt to survive.

And cause marketing will be part of the vanguard.

With government funding decreasing annually and limits on how much donors will pay for tickets to a gala or an exhibition, nonprofits have to be more creative than ever in generating revenue, exploring untapped assets and watching expenses.

Beautifully situated on the left side of the Siene, the Musée d’Orsay has leveraged its location for profit by displaying giant posters for Air France and even H&M Clothing.

The days of going hat-in-hand are over as nonprofits have to hold onto their hats–and keep their heads–amid charges and retreats, victories and setbacks. Cause marketing may straddle both cause and commerce, but consumerism and elitism will always be wary of the other.

Will my favorite painting at Boston’s Museum of Fine Arts, Watson & the Shark, soon be sponsored by Charlie the Tuna?

Will I really care? I’m not sure. But I am sure of this. Resistance is futile.

The Cure Won’t Have a Ribbon

Cause marketing won’t cure cancer. Or end hunger. Or stop domestic violence. Or usher in world peace. Or save puppies from the pound.

I know this because cause marketing is blessed and cursed by having what Malcolm Gladwell calls “weak ties.”

[I immediately connected with Gladwell's concept of weak ties when I read The Tipping Point years ago. Like Roger Horchow in the book, I prefer friendly yet casual social connections. It's no surprise I love cause marketing and social media.]

Here’s how Gladwell recently described weak ties in relation to social media in The New Yorker.

The platforms of social media are built around weak ties. Twitter is a way of following (or being followed by) people you may never have met. Facebook is a tool for efficiently managing your acquaintances, for keeping up with the people you would not otherwise be able to stay in touch with. That’s why you can have a thousand ‘friends’ on Facebook, as you never could in real life.

The ties surrounding cause marketing are equally weak. You check-in at a billboard for a cause and a company makes a donation. You donate a buck at the register to feed homeless families (or was it homeless dogs?). You buy a pair of sneakers and you may or may not know that a percentage supports breast cancer research.

You’ve read this blog enough to know that cause marketing has its merits and raises millions for causes. But it will never be the first, third or twentieth reason people cite as why we cured AIDS, stopped global warming or left no child behind in the classroom.

Why? For the same reason social media will never bring peace to the Middle East, unite Africa or save the oceans. Ultimately, it takes bands of people (offline, not shopping), organized for change, to accomplish these great tasks. Not wall updates, tweets, posts and check-ins. And certainly not pinups, cause products and promotions.

One of my favorite social media experts, Jason Falls, explains:

Social media [and cause marketing] are communications channels, not power structures. The hierarchy of order that produced the civil rights movement may have been helped by social media, but it would have (and did) happen without it, too…. Sure, Facebook messages may be the carrier pigeons, but carrier pigeons don’t win wars.

And pink ribbons won’t cure cancer.

Can You Spare an Extra Ten Bucks, Sister?

Last week I got a thank you letter I really liked. This week my wife got a thank you letter she didn’t like. What was the difference?

Her thank you was for a Komen for the Cure run/walk she had participated in the previous weekend. My wife walked with a whole team of women, including a close friend of hers from work who has been fighting cancer for some time.

My wife was happy to walk and raised $400. Her team of five raised $2,500.

But when she read this email from Komen she didn’t feel appreciated. Although the subject line for the email said “Thank You!”, it felt thankless.

Thanks for putting a team together. Thanks for buying and screening your own team apparel. Thanks for taking time out on a Saturday morning to join us at the walk. Thanks for raising all that money and for exceeding your goal.

But do you think you could spare an extra ten bucks, sister? Because without it we’re not going to make OUR goal.

I was less insulted by the appeal, but probably because I’m a professional fundraiser and have looked a gift horse in the mouth more than once. Sadly, all in the interest of making goal, instead of what was in the best interest of my supporters.

But thinking like a donor, a supporter, I could understand how this email could strike the wrong chord with me, my wife and others that supported Komen last weekend.

What about you?

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