Tag Archive: cause marketing forum

Live Blogging from Cause Marketing Forum – Day 2

Wow. What a great Cause Marketing Forum Conference this year. Day two featured an excellent lineup with lots of good and interesting speakers.

My favorite speaker of the day was Kami Watson Huyse, President of Zoetica, who presented on best practices in cause-related social media. You can find her slides here. Among other things, if you’re looking for solid information and direction on how to best compete in online contests, Kami is the woman to talk to. Great job, Kami!

Other notable presentations were Nancy Lublin from DoSomething.org who talked about the good, bad and ugly of cause marketing. Nancy had some strong opinions—such as how some agencies are misleading and overcharging their nonprofit clients—that didn’t sit well with some of the people I spoke to during the break. But her cutting criticisms of industry practices confirmed what I’ve always said about public speaking: the world isn’t black and white, but the best speeches are.

Charles Best from DonorsChoose.org, a Cause Marketing Forum Golden Halo Award Winner, also impressed me. I know little about the organization, but Charles’ speech inspired me to learn more. Expect a post on DC’s cause marketing work soon.

I taught two “powerful discussions” on location-based cause marketing that were a lot of fun. A big thanks to Chris Noble and Joey Leslie who attended the first session and added much to the discussion—including interpreting my Boston accent for attendees.

I thought this 9th Annual Cause Marketing Forum Conference was excellent – the best yet for me. Here’s why.

  • Arriving at the hotel on the last day of the International Mister Leather Conference was a real feast for the eyes. Leathermen, the scent of leather is with me still, and I will never look the same way at a man wearing black leather short-shorts with matching suspenders and hat ever again.
  • The hotel was great. See my post on the pre-conference for more details. It’s the people who make a stay nice and I was impressed with the staff at the Hyatt. There was lots of space in this hotel—the largest Hyatt in the world, I was told. So whether it was listening to presenters in the main ballroom or networking in the lobby, we had some much needed elbow room. Oh, and I thought the food was great!
  • I really enjoyed many of the presentations this year. I made an extra effort to stay in the main ballroom and listen instead of drifting out to the lobby area to chat. But I also thought we had plenty of breaks for networking.
  • The very best addition this year was a clock to keep speakers on time. The folks at CMF are genius! I never felt stuck in a so-so presentation because I knew it would soon end and not go on forever, a hallmark of bad speeches. Note to speakers: it’s quality, not quantity. Stand up. Speak powerfully. Sit down!
  • The addition of “powerful discussions” was excellent and offered something for everyone. Mine had around a dozen people. A great size for talking and Q&A.

I’m sure the CMF team already has lots of ideas on how to improve the event next year, which will be the 10th anniversary of the conference. But they made great strides this year, and not just with the conference. The CMF website has been upgraded, it has an interesting blog and active Twitter handle.

I like that CMF is deeply committed to improving the conference. When they see problems, they fix them. When they see opportunities they pursue them.

My only wish is that more people would attend the Cause Marketing Forum Conference to see what a great event it is and to take advantage of the wonderful resources it offers for cause marketers in both the nonprofit and for-profit world.

I hope to see you there in 2012!

Live Blogging from the Cause Marketing Forum Conference

Pre-Conference Update

I flew into Chicago today so I could be ready for the for the Hospital Corporate Development Summit tomorrow morning. This second year workshop is just one of three programs that will be held on Wednesday before the opening reception tomorrow evening and the full conference on Thursday.

I had a long, expensive cab ride from O’Hare Airport as I arrived during morning rush. It cost me $50! Fortunately, the hotel has a shuttle that leaves every half hour or so so the ride back will be free. [Update: Not free, according to Megan Strand. Cheaper than a cab, but you also make "92 stops at the airport." I think we can say there are a lot of stops, but maybe not 92.]

The conference has a new home this year: the Hyatt Regency Hotel. This is a huge hotel with over 2000 rooms! It’s well situated for downtown, shopping at The Magnificent Mile and the lake. Oh, and it’s a good place to enjoy the conference!

The hotel had an interesting vibe this morning as another convention was wrapping up. The International Mister Leather Conference was held at the hotel this year. Of course, I only had one thought when I saw all these leathermen: what a great group for cause marketing! I’ll be pitching the organizers on Chaps for a Cause next year.

My room at the Hyatt is very nice. Wifi isn’t free, unfortunately. But I’m checking with the CMF team to see if it will be the day of the conference.

Speaking of the CMF team, I saw Dave Hessekiel, Megan Strand and the rest of the gang and they are busy planning another great conference.

If you plan to work out while you’re at the conference, the Hyatt has a very well equipped gym with treadmills, bikes, stairmasters, weight machines and dumbbells. They don’t have a pool, but I’m told the health club right next door does and the hotel may have a special deal with them.

If you’d rather get outside for you workout or walk, Millennium Park is right down the street. I had a great run up by The Shedd, Chicago’s first-rate aquarium.

Remember, if you’re tweeting about the conference, the hashtag is #CMF11. And be sure to follow @TweetCMF for any conference details!

Finally, if you’re like me and just need your Starbucks everyday, there is one close to the hotel at 225 North Michigan Avenue at the corner of Lake Street. They do brew Starbucks at the hotel, but I wouldn’t drink this swill even if you were buying. Just sayin.

(Re)Defining Cause Marketing

Want to learn more about cause marketing? Do these things right now:

  1. Sign up for my bi-monthly newsletter (top right of this page).
  2. Buy my book, Cause Marketing for Dummies, and get some great free stuff.
  3. Sign-up for Six Figure Cause Marketing for the ultimate one-on-one cause marketing training! 

Last January I wrote a post on What is Cause Marketing? that got a lot of great feedback. Over the past year I’ve gone back to that post many time and reread the comments again and thought about how I was defining cause marketing.

I felt I had the first part right.

Cause marketing is a partnership between a nonprofit and a for-profit for mutual profit

What I thought needed redefining was just what it encompassed. In last year’s post I wrote that cause marketing involved three types of programs: point-of-sale, percentage-of-sale and licensing.

This year, I’m much more open to including most activities between a company and a cause. They include:

Point-of-sale. When a cashier either solicits a shopper for a donation (active cause marketing) or signage is prominently displayed at the register to encourage the shopper to make a gift (passive cause marketing) that’s point-of-sale. Unless you’re completely new to my blog, you know that POS, in the form of pinups, is my bread-and-butter program. But if you are new here’s a primer.

Purchase or action triggered donation. When a consumer buys a product or service (like a latte at Starbucks on World Aids Day) a donation (5 cents) is made to a cause (Product Red) that’s a purchase-triggered donation (I think this is a better describer of what happens when a shopper buys a cause product than the “percentage-of-sale” tag I used last year). Sometimes instead of a purchase, a donation is made when the consumer performs some type of action. For example, Macy’s donated a dollar the Make-a-Wish Foundation for every letter to Santa dropped into their special letter boxes at Macy’s stores.

Licensing. This is when a company pays a fee to use a nonprofit’s brand on its product. Licensing may include a certification process by the nonprofit before the company is allowed to use the logo. A longstanding licensing pact is Arthritis Foundation’s Ease of Use Commendation for the Advil Caplets Easy Open Arthritis Cap. Cause marketing licensing is practiced by the only the biggest causes (e. g. Komen for the Cure, American Heart Association) and is not a tactic for your average or local cause.

Message Promotion. This is when a business puts its resources to work to promote a cause-focused message. David Hessekiel at Cause Marketing Forum has a lot of great examples in his Halo Award Archive.

Employee Engagement. This is when a company leverages its workforce for social good. I think of Home Depot’s Partnership with KaBOOM! to build 1000 Playgrounds in 1000 Days, which involved nearly 100,000 Home Depot volunteers.

Digital Programs. The web, social media and especially location-based services will dramatically impact cause marketing and change the way we execute the above tactics. To leave this out is to leave out the future of cause marketing and how cause and companies will partner in the years to come.

I still don’t think the “marketing of causes” or sponsorship are cause marketing. (Jocelyn Daw told me recently that while sponsorship is when the cause puts its resources to work for the company, cause marketing is when the company goes to work for the cause. I like that!) But there are some interesting and creative ways to integrate cause marketing with sponsorship.

Nor is cause marketing cause branding or corporate social responsibility, although it is a subset of the two.

Finally, cause marketing is not philanthropy. While it has philanthropic aspirations and goals, it’s better described as marketing, and, in some ways, a business.

Those are my thoughts on cause marketing for January 2011. What are yours?

[Update 1/21/11: In the comments be sure to check out Jocelyn Daw's comments on how to distinguish traditional marketing from cause marketing. She makes it quite clear. Also, she outlines the 4 P's of cause marketing: Partner, Purpose, Passion & Profits.]

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