Tag Archive: kfc

KFC, Dairy Queen Show Nonprofits How to Raise Money at the Register [VIDEO]

Two weeks ago I wrote about Maggie Keenan, a graduate of my Six Figure Cause Marketing Program and happy owner of Cause Marketing for Dummies. She’s launched a pinup program with her KFC and Dairy Queen stores in southeast Georgia that’s doing very well.

I’ve asked Maggie to stop by and update us in the comments section of this post.

Maggie was kind enough to record this interview with some of the key people involved in the program. These wonderful supporters talk about so many of the things that are important to a successful cause marketing program I just had to share it with you!

  • A sincere commitment to the program’s success.
  • A recognition that local businesses should support local causes.
  • Each store involved in the program has a tangible goal to achieve.
  • Each location has an in-store ambassador to motivate and track employee success.
  • Store managers volunteered at a Salvation Army to see firsthand where the money they raise will go.
  • The importance of THE ASK. Customers won’t support the program unless you ask them!
  • Incentives for employees as a thank you for their efforts.
Check it out. I bet you’ll learn something. I did!
[If the video below didn't load on your screen, trying refreshing the page or watch it here.]

6-Figure Cause Marketing Grad Uses Pinups, QR Codes to Help Homeless

I love when students put their education to good use.

Maggie Keenan, a branding and cause marketing consultant in Savannah, Georgia, is a graduate of my Six Figure Cause Marketing course, which shows nonprofits and businesses how to develop and execute an effective and lucrative cause marketing program.

Maggie gets an A+ for her latest effort: a regional cause marketing program to support the Chatham-Savannah Authority for the Homeless, Inc. Hodges Management Company, which owns the local KFCs, KFC/TacoBells and DQ Grill & Chills, approached the Housing Authority about doing something to help the homeless this holiday season.

Thanks to Maggie, they came up with a great campaign: Dishing Out Meals: Fighting to End Hunger & Homelessness in Our Community.

You can read all about Maggie’s outstanding cause marketing program on her blog. But let me take a moment to mention some of the things I really love about it.

It embraces the easiest and most lucrative type of cause marketing: point of sale. The pin-up below sold for a buck. While there are other types of cause marketing Maggie could have recommended to the partners, point of the sale is truly the best, especially for local programs like this one. I’ve raised as much as $300,000 in just a few weeks with pinups.

It taps every asset the business had for giving. Realizing that the pinup wasn’t the best option for drive thru customers, Maggie created a value card with a QR code that takes customers directly to the Homeless Authority website for more information or to make a donation. Great thinking, Maggie! [One suggestion: The mobile donation page isn't optimized for smartphones. Check out what my friend Bob Jones at Give.mobi can do to make this a better experience and raise you more money!]

It battled indifference and apathy from the outset. Have you ever been asked to buy a pinup but the total lack of interest from the cashier convinced you that he or she didn’t really care if you did? Hodges Management Company did their best to ensure that apathy and indifference wouldn’t be part of this program. All general managers spent a Saturday learning and volunteering for the cause, an experience they’ll share with their employees.

I’m proud of everyone involved in this program, and I’m eager to see the results when it’s done. Most of all, I’m really proud of Maggie Keenan. She’s a great student, asked lots of good questions and kept in touch with me to make sure she didn’t make any of the many, many mistakes I made in my first programs.

Congratulations, Maggie! I’m sure this won’t be that last post I’ll write on one of your successful cause marketing campaigns!

Maggie learned about creating and executing point of sale cause marketing programs in my Six Figure Cause Marketing program. You can too! Buy the recorded version of 6FCM for just $99!

Lessons from the KFC, Juvenile Diabetes Cause Marketing Fizzle

It’s been an interesting week since I wrote my post on the cause marketing promotion between Kentucky Fried Chicken and Juvenile Diabetes Research Foundation. I learned a lot, particularly about Type 1 and Type 2 diabetes. I plan to put my new found education to good use in the coming months.

But there are lessons for everyone from this cause marketing promotion.

For Juvenile Diabetes Research Foundation

  1. You can distinguish between Type 1 and Type 2 diabetes all you want but many average Americans like me will – correctly or incorrectly – view a soda promotion to benefit kids with diabetes as the wrong type of cause marketing for a voluntary health organization. Even critics of my original post who hammered me day after day for my lack of knowledge of juvenile diabetes and strove to disconnect the genetic form of diabetes from sugary drinks conceded they would not have signed off on this promotion if they worked at KFC or JDRF. This Titanic should have never left port.
  2. Lost in the reports on this promotion, including mine, was that it involved one KFC location in Utah. JDRF reported that the franchise owner had a personal connection with Type 1 diabetes. This is just one example of how causes and companies have to monitor every partnership to make sure it passes the “smell test” – or in this case the taste test. Yes, even when they involve one store. Questionable programs – despite intentions – spread like a spilled mega jug on the internet and through social media networks.

For Kentucky Fried Chicken

  1. I hope KFC will review the recommendations Megan and I outlined for them in our last post. The main takeaway is that you need to disconnect your cause marketing from your menu. Donating money to health causes based on sales of fried chicken and soda is a recipe The Colonel would never have approved. There are many good ways for fast serve restaurants to support causes. You needn’t look any further than McDonald’s program for Ronald McDonald House Charities, White Castles work on behalf of Autism Speaks and Popeye’s coupon book to benefit MDA. Also check out the program Wendy’s is running this Father’s Day weekend to fund adoptions.

Note to both both KFC and JDRF: The goal of cause marketing is to increase the favorability of both brands with their respective target audiences. Where ever you come down on whether this promotion was good or bad, right or wrong, surely there are better ways to achieve your goals than a “mega jug” promotion for kids with diabetes.

For Selfishgiving.com

  1. This has been both a good and bad week. It’s been good because so many people have visited my blog and I got so many comments here and at The Huffington Post. Folks, that’s what every blogger lives for! But it’s been bad because my post was a catalyst for so many nasty and mean comments that had nothing to do with cause marketing or evaluating the merits or drawbacks of this promotion. I guess the ancients were correct: The gods sell all things at a fair price. I’m looking forward to better conversations, albeit with fewer readers. The next time this happens I’ll be better prepared.
  2. The whole debate–and some of the questions people had about the accuracy of my post–got me thinking more about my responsibilities as a blogger. I do research my posts, but not as much as a journalist would. I don’t consider myself a journalist. I’m a blogger. This means when I write I’m biased and have a personal perspective on my topic. Beyond cause marketing advice, I certainly don’t claim to be a source of news and information on anything else, particularly diabetes as some commentators claimed I should be. I guess I feel that my readers have to tolerate a lower standard of reporting because I just write a blog. But being timely, engaging and provocative without being accurate, professional and responsible is not a recipe for success. I wouldn’t want anyone to say the stuff I’m serving is worse than Kentucky Fried Chicken’s cause marketing.
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