Tag Archive: point-of-sale

A. C. Moore & Easter Seals Craft Cause Marketing Success

I really like the point-of-sale cause marketing program A. C. Moore and Easter Seals recently completed. Even though it was a national program, it has some good lessons for local cause marketers like me (and probably you).

The breakdown of the program was simple. At A. C. Moore’s 136 stores cashiers asked customers to donate a dollar to Easter Seal’s Act for Autism campaign and together they raised over $141,000.

Great results, but here’s what makes this cause marketing effort noteworthy.

A special in-store event. During the point-of-sale campaign, A. C. Moore invited customers to a Make & Take crafting event in stores that involved a jigsaw puzzle (for autism awareness). What a great combination of crafting and cause! I was thinking how great it would be if we did an in-store pumpkin decorating event at iParty stores during their October point-of-sale program for us.

How could you enhance your next point-of-sale cause marketing program with an in-store event like A. C. Moore did?

Low traffic stores can produce. Have you ever been into an A. C. Moore craft store? My kids love them. They’re busy, but not like a supermarket is or a Walmart or Target. In short, if you plan to raise a lot of money at the register you better be working with motivated employees who can convince nearly every shopper to give. And motivated employees is just A. C. Moore had, especially in their mid-Atlantic states.

Stores averaged over $1,000, but A.C. Moore stores in the Philadelphia and Wilmington, DE region collected more than half of the total funds, with the Wilmingtonstore earning the top fundraising spot.

A key thing I push in Six Figure Cause Marketing is finding chains with lots of foot traffic and lots of locations. However, A. C. Moore proves that how deeply employees connect with a cause may be the most important factor of all.

When you’re identifying retailers for cause marketing programs sales skills matter too. Check out this post I wrote a while back on working with quick-lube chains. Despite low foot traffic compared to other type of retailers, quick-lubes raise good money at the register because their employees care (of course!) and are well trained.

In short, although they have fewer customers to ask–some quick-lubes only average 50 to 60 customers a day–they get more yes’s than the untrained cashiers who sees more customers.

In A. C. Moore’s case, motivation helped craft a big success for Easter Seals.

Thanks to my fellow cause marketer Steve Drake for bringing this great program to my attention!

Store Manager Shares Key to Cause Marketing Success

Did you get that? It’s all about the ask at the register. The more people your cashiers ask, the more pinups you’ll sell, the more money you’ll raise. It seems simple, but motivating cashiers to ask everyone they meet can be challenging. We cover it at length in the Six Figure Cause Marketing program.

A great team and asking every customer to support the cause is how thisĀ iParty store in Quincy, Massachusetts raised more money than any other ($2,800 to be exact). This year’s campaign, which also included restaurants from Fuddruckers New England, raised $42,500, almost 20 percent more than last year!

Thanks to our roving reporter on our team, Joanna MacDonald, for swinging by iParty on her way home from work. It wasn’t a wasted trip, as she needed to replenish the the office’s supply of whoopie cushions and wax mustaches!

AMA Presentation: Cause Marketing During Challenging Times

Thanks to everyone who came out to the AMA Boston event on Cause Marketing During Challenging Economic Times. It was a great event.

As promised, below are links to some of the topics I discussed.

What is cause marketing. One thing that was clear from everyone on the panel is that Bonnie, Erica Vogelei from Cone and I all had a different understanding of what cause marketing is. Here’s my perspective. If you’re a cause marketing skeptic you may want to check out my post on Defending Cause Marketing. Be sure to read the comments under both posts as they are very helpful.

The Power of Pinups. My cause marketing efforts revolve around two key areas, point-of-sale and percentage-of-sale, especially the former. For a primer on point-of-sale, or pinups as I like to call them, check out this post, which has lots of links. My last pinup program was with Ocean State Job Lots. But I’ve also posted on other programs by Hannaford Supermarkets and New Balance.

If you’re interested in learning more about percentage-of-sale programs, read this post about Starbucks & Product (RED).

Cause marketing and social media. One of my favorite topics. Be sure to connect with me on Twitter, Facebook, Linkedin, etc. on the right sidebar! Here’s a good sampling of my posts on the subject. Also, check out my post on Foursquare and Harvard and how the latter can school cause marketers on how to raise money with location-based social media.

This presentation didn’t have any slides, but if you’re a PowerPoint-aholic check out these slides from an event I spoke at just a couple weeks ago.

Three final things.

First, if you have a question, leave a comment and I’ll reply to you. I might even write a post on your question! And you can make sure you never miss a post by subscribing to my email newsletter, which goes out twice a month.

Second, I’ve posted a whole series on Selling Local Sponsorships for Nonprofits that explores the selling process and how to prospect, pitch and close. It’s helpful if you work in nonprofit sales.

Finally, speaking of pitching, let me leave you with one. The team at BMC is available for hire.

Thanks again for listening. I hope my accent wasn’t too thick (a problem sometimes even for a Boston crowd!).